Refund Policy

At La Luce, LLC, DBA Carmina Aguirre, we are committed to providing high-quality digital products and coaching services. Your satisfaction is important to us. Please read our refund policy carefully to understand your rights and obligations.

Coaching Services and Courses ($497 and above)

Due to the nature of our coaching services and premium courses, we do not offer refunds for these products. These services require a significant time commitment and personalized attention, which cannot be reclaimed once delivered. By purchasing our coaching or courses priced at $497 and above, you acknowledge and agree to this no-refund policy.

Digital Products

For all other digital products, we offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. To be eligible for a refund, you must provide proof of purchase and a valid reason for your dissatisfaction. We reserve the right to deny any refund requests that do not meet these criteria.

How to Request a Refund

To request a refund for eligible digital products, please follow these steps:

Contact our customer support team at [email protected]. within 30 days of your purchase. Provide your order number, the name of the product, and the reason for your refund request.

Our team will review your request and respond within 3-5 business days.

Refund Processing

If your refund request is approved, the refund will be processed and a credit will be applied to your original method of payment within 7-10 business days. Please note that processing times may vary depending on your payment provider.

Non-Refundable Items

Coaching services and courses priced at $497 and above

Any products purchased more than 30 days ago

Products for which no valid reason for dissatisfaction is provided

Contact Us

If you have any questions about our refund policy or need further assistance, please contact our customer support team at [email protected]. We are here to help and ensure you have a positive experience with La Luce, LLC, DBA Carmina Aguirre.

Thank you for your understanding and for choosing La Luce, LLC, DBA Carmina Aguirre!